Return & Refund Policy

🔁 RETURN & REFUND POLICY – RELIVEX

At Relivex, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 7 days of product delivery.
The product must be unused, undamaged, and in its original packaging.
Returns are accepted only if the product is defective, damaged, or incorrect.

Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days to the original payment method.
For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI.

Non-Returnable Items

Used or damaged products due to misuse
Products without original packaging
Items purchased during clearance or special sale (if mentioned)

How to Request a Return

Please contact us at support@relivex.in with your order number and issue details.

Fast Pain Relief Solutions

Our electric pain relief products are designed to reduce neck, back, and muscle pain effectively at home.

Premium Quality & Safety

Carefully selected, reliable, and safe pain relief devices built for daily comfort and long-term use.

Dedicated Customer Support

We’re here to help with orders, support, and queries — ensuring a smooth and trusted shopping experience.

🧾 About Us – Relivex

At Relivex, we believe that living without pain should not be a luxury — it should be a part of everyday life.

In today’s fast-paced world, neck pain, back pain, muscle stiffness, and body fatigue have become common problems. Long working hours, stress, poor posture, and lack of proper rest affect millions of people every day.

That’s where Relivex comes in.

We are a dedicated pain-relief brand focused on providing modern, electric, and problem-solving wellness products designed to help you relax, recover, and feel better — all from the comfort of your home.

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